Yo describes her inspiration for the ただいま Tadaima watch design:

"ただいま Tadaima is the Japanese for ‘I’m home!’, the first thing you say when you walk through the door (the reply to tadaima is okaeri which means ‘welcome home’).

It’s something you say when you come home after a long day of work, or after you have been away for a while.

It also means ‘right now’ or ‘the present’.

Living and working away from my hometown of Tokyo, I wanted to design the watch that would serve as a window or a portal that could transport me home whenever I wanted.

It’s a homage to the city I love that means I can carry it with me wherever I go.”

Yo Hosoyamada

Originally from Tokyo, Yo Hosoyamada is a London-based illustrator working across editorial, commercial, advertising and publishing projects.

Her work often explores playful compositions, set within dynamic cityscapes and architectural spaces.

Drawing from the world around her, she loves to experiment with spatiality, storytelling, and bold colours.

She has worked on various projects with clients such as WIRED UK, Youtube JP, ELLE Magazine, Monocle Magazine, and The Washington Post. She is a member of The Association of Illustrators.

You can see more of Yo's work here: www.yo-hoso.com

To find out the service, estimated shipping time (in working days), and the price of shipping, type the name of your country into the search bar below.

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Return your watch for an exchange

We are happy to exchange unworn watches.

Fastening the watch will cause damage to the leather. If this is the case, we charge for the watch strap (or we can put the worn strap on the exchanged watch for free).

Please email us directly if you think your watch is faulty.

Return your watch for a refund

To return for a full refund, you have 30 days if purchased online.

If you purchased your watch in-store, we can offer an exchange or store credit only. This is because you’ve seen the watch in person and had the opportunity to try it on. Please let us know if you’re purchasing as a gift.

T-shirt returns and Exchanges

We recommend checking the measurements of our t-shirts on our size guide before placing your order, you can also check them here

However, if your t-shirt is faulty, we can offer an exchange or a refund. In this circumstance, please email us within 30 days of placing your order, with a photograph of the problem, as well as your order number.

To return other products (such as straps) please email us: info@mrjoneswatches.com to arrange this.

UK returns

1) Generate your free returns label here.

2) Print it off and stick it to your original packaging.

3) Take it to your local post office. Find your closest here.

(If you no longer have your original packaging, please ensure your watch is securely wrapped in bubble wrap / something similar to protect it in transit).

NB please include a short note describing the issue with the watch and your contact details.

EU and International returns

Please send the watch to this address:

Mr Jones Watches (repairs)
61 Dartmouth Road
London SE23 3HN
United Kingdom

Ensure the watch is securely wrapped in bubble wrap to protect it in transit.

Please include a note stating:

- the reason for the return
- a detailed description of the problem with your watch (if sending for repair)
- your email address and your order number
- remember to include your return delivery address, (so we know where to send the repaired watch)

We recommend you use a tracked service. 

As the UK is no longer in the EU, you will have to fill in a Customs Declaration form.

Please write in the description field "wristwatch, return for factory repair / refund , no commercial value" and list the item value as £10.

This is essential otherwise an import duty will be levied which you will be liable for (there is no way for us to reclaim this charge).

Please note: we do not cover shipping costs for unwanted items, returned from outside of the UK. If you are returning a watch that is faulty we may be able to reimburse shipping costs if your watch is within warranty, please contact us ahead of sending in this instance.