Contact us

We're excited to chat with you!

To save you some time, you might find the answer you're looking for on our Frequently Asked Questions page.

If you have any other questions, please email

Our friendly Customer Service team are happy to help.

We aim to dispatch all watch orders within 2-3 working days, where this isn't possible, we will try to inform you via email.

When your order is dispatched your tracking details will be updated.

Please allow extra processing time for watches with a customised engraving or strap, during busy sales periods this can take an extra 5-10 working days. If you are in a hurry for your watch, please email us.

Shipping guide for watches:

UK: FREE DPD shipping (1-2 working days from dispatch)

UNITED STATES and CANADA: FREE Fedex Priority shipping (2-3 working days from dispatch)

The EU: FREE DHL Express shipping (2-4 working days from dispatch)

We now include all duties and taxes in the price of your watch when you order from The EU. This means, the price you pay when you checkout is the full price and you will not have to pay any extra charges.

Click here to shop our EU website.


- £10 Fedex shipping, usually 3-5 working days 

Click here to see the full shipping guide for watches

Please note, if you are outside of The UK or The EU, you may be required to pay import duties and taxes when your watch arrives in your country.

These vary depending on the country you live in, but you should be able to find exact details by researching locally. 

Shipping guide for t-shirts:

All t-shirts are printed and shipped from our workshop in London. This means if you place an order for both a watch and t-shirt(s), they will be shipped together via an express service. Delivery times for these can be found on our shipping guide here.

If you order t-shirt(s) without a watch, it will be shipped via a Royal Mail tracked service which usually takes a little longer. You can see an estimated timescale when you input your address at the checkout.